🛠 Quality & Materials

Q1: What grade of stainless steel is used for these medical carts? A: Our medical and laboratory trolleys are primarily constructed from high-quality AISI 304 stainless steel (AISI 316L is available upon request). This ensures superior corrosion resistance, rust prevention, and the ability to withstand the rigorous sterilization protocols required in hospitals and cleanrooms.

Q2: What is the maximum load capacity of the trolleys? A: Load capacity varies by model. Generally, our standard double or triple-layer medical carts support a static load of 150kg to 200kg (approx. 330-440 lbs). For heavy-duty laboratory equipment, we offer reinforced shelving and frames to meet higher weight requirements.

Q3: Are the casters suitable for quiet environments? A: Yes. We equip our carts with medical-grade silent swivel casters made of TPR or Polyurethane (PU). These ensure noise-free movement and leave no marks on hospital floors. We offer options with dual brakes and anti-static casters for sensitive electronic or pharmaceutical environments.

🎨 Customization & OEM Services

Q4: Can we customize the dimensions or features of the carts? A: Absolutely. As an original manufacturer, we provide comprehensive OEM/ODM services. You can customize:

• Dimensions: Length, width, and height adjustments.

• Configuration: Addition of drawers, guardrails, waste bin holders, or oxygen cylinder brackets.

• Surface Finish: Mirror polished, brushed (satin), or electrolytic polishing.

Q5: Is it possible to add our company logo to the products? A: Yes. We offer precision laser marking for logos. This provides a clean, permanent brand presence on the stainless steel surface without compromising the material’s anti-corrosive properties.

📜 Compliance & Standards

Q6: Do your products meet international medical hygiene standards? A: Our production facility is ISO 9001:2015 certified. Our designs prioritize clinical hygiene—featuring smooth, seamless welds and rounded corners to prevent bacterial buildup and ensure easy cleaning. We can provide Material Test Certificates (MTC) and load-bearing test reports upon request.

Q7: What is the maintenance protocol for these carts? A: To maintain the finish, we recommend regular cleaning with a mild detergent or specialized stainless steel cleaner. Avoid chloride-based cleaners. Because we use high-grade 304 steel, the carts are highly resistant to the chemical disinfectants typically used in surgical environments.

📦 Logistics & Trading

Q8: What is the Minimum Order Quantity (MOQ)? A: To support our global distributors, we maintain flexible MOQs. For standard models, the MOQ is typically 10-20 units. For custom OEM projects or initial sample evaluations, the quantity can be negotiated.

Q9: How are the products packed for international shipping? A: We use export-standard 5-layer corrugated cartons. Each cart is wrapped in a PE protective film with foam corner guards. For bulk sea freight, we use fumigated wooden pallets to ensure safe handling by forklifts and to prevent transit damage.

Q10: What is the typical lead time for an order? A: For standard models, the production lead time is usually 15-25 days. For large-scale tenders or highly customized orders, we will provide a specific timeline based on our current production capacity.